Promoting Financial Inclusion: Is Mobile Money the Magic Bullet?
Recent innovations in mobile money services have significantly improved the access to financial accounts where individuals can use their mobile phones to make person to person (p2p) mobile money transfers and pay bills. In countries such as Kenya, Uganda and the Philippines where the adoption of mobile money services has been hugely successful, it has served as important mechanism to replace cash dominated transactions with an effective non-cash payment method.
In such environments, to a large extent cash is in the process of being displaced, however, the financial inclusion needs of the users have only been addressed in a narrow sense. Full financial inclusion by definition requires that the users of the financial accounts not only have access to payment services but also have the ability to save and have access to other financial services.