Service delivery becoming an urgent concern for the CSIR
The urgency around immediate service delivery in South Africa has to an extent overtaken government interest in the development of new technologies which could form the basis of new industries to make the country more economically competitive. This is affecting the Council for Scientific and Industrial Research (CSIR)
“People [in government] no longer say – who are you? Now they say – can you help us? There is a greater concern for service delivery,” explained CSIR CEO Dr Sibusiso Sibisi to Engineering News Online. This applies especially in the areas of health service provision, infrastructure and water reticulation, among other areas. “These are the challenges people are asking us about.”
“While we cannot afford to neglect either priority, the fact is that service delivery has become a major focus,” he says. Even in the health field the issues today are not solely centred on the development of technologies that will lead to the creation of better drugs, but rather the concern is about a better system of delivering health care services.
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