Open Innovation relies on collaboration to achieve success. To determine which firm is the best suited to be an innovation partner, small and medium-sized entities (SMEs) should consider using an approach modeled on the “Want, Find, Get, Manage” methodology developed by Alliance Management Group (AMG). Because of their unique characteristics, broadly summarized as...

A few weeks ago, the BBC asked me to come in for a radio interview. They told me they wanted to talk about effective leadership — China had just elevated...

Among the array of innovative ICTs (information and communication technologies), radio frequency identification technology (RFID) can be considered as...

People running organizations often make a distinction between management and leadership – the former being mathematical and scientific, the latter being more artful and magical. While management can conjure up compliance in a workforce, it takes real leadership to drum up passion and enthusiasm. Sheryl Sandberg, COO of Facebook, does not claim to have all of the...

After 30 years of quality management, lean, Six Sigma, right-sizing, outsourcing and other management philosophies, most organizations have efficient, rigid, inflexible operating models and cultures that are very good at cranking out the same products, and very poor at creating new products. Go to Source ...

Strengthening your relationship with your existing customer base is one of the best ways to increase sales. Your company’s account management and operating teams play critical roles in making this happen. If they’re not performing at their peak, the door opens for competitors to step in. ...

Do the best salespeople make the best sales managers? Almost unanimously, when we ask sales leaders this question, the answer is “no.” Yet paradoxically, and too often, sales leaders look for candidates among the sales ranks and select the best salesperson for the manager job. They assume that because an individual was successful in sales, that individual will...

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